FAQ

1. How can I contact Zantherique?
You can reach us via email at info@zantherique.shop or by phone at +1 857-867-8100. Our customer service team is available Monday through Friday and aims to respond within 24–48 hours.

2. What shipping options do you offer?
We offer multiple shipping options:

1. Free Shipping on orders over $95
2. Standard Shipping: $7.8 for orders under $95
3. Expedited Shipping: $15 for faster delivery

3. Do you ship internationally?
Currently, we ship to addresses within the United States. International shipping may be available in the future; please check our site for updates.

4. What is your return policy?
We accept returns for eligible items within 30 days of delivery. Items must be unused, in original packaging, and accompanied by the receipt.

5. How can I return an item?
Email info@zantherique.shop with your order number and reason for return. We will provide a return authorization and instructions for shipping the item back.

6. When will I receive my refund?
Refunds are processed within 5–7 business days after we receive the returned item. Original shipping fees are non-refundable unless the return is due to our error.

7. How can I track my order?
After your order is shipped, you will receive a tracking number via email. You can use it to track your shipment online.